Sales Planning Specialist

Responsibilities

• Provide customers with home furnishing planning based on floorplans and site measurements using IKEA tools
• Maximize furniture and accessories sales by offering complete and coordinated solutions
• Contribute to improving the customer experience and maintaining high service standards
• Work with service provider teams to ensure smooth delivery and installation of products
• Support efficient execution of payments, exchanges, and returns processes
• Take responsibility for achieving goals set for assigned Home Furnishing Businesses (HFBs)

Requirements

• Passion for selling and planning home furnishing complementary ranges
• Experience setting action plans and following up on goals
• Strong commitment to exceeding customer shopping experience expectations
• Ability to communicate effectively across different functions and audiences
• Problem-solving skills and ability to critically evaluate plans
• Good strategic planning and analytical skills

About the Company

The IKEA vision is to create a better everyday life for the many people by offering well-designed, functional home furnishing products at low prices. As part of the Ikano Group, we operate in Singapore, Malaysia, and Thailand, working towards making sustainability a natural part of our everyday work.