Sales Performance Analyst

About the Company

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments.

Responsibilities

• Identify core competency gaps within the field acquisition team through performance data and field shadowing
• Design and implement a continuous learning curriculum focusing on negotiation, territory management, and product knowledge
• Establish certification and tiering systems to incentivize Agent Partner growth
• Design incentive schemes and KPIs that align with long-term network quality
• Evaluate and recommend optimal organizational structures and spans of control
• Analyze turnover and implement engagement initiatives to maintain a stable field force
• Develop and maintain end-to-end SOPs for the acquisition lifecycle
• Create audit frameworks to ensure compliance and branding standards
• Drive the adoption of Sales Force Automation (SFA) tools to eliminate manual bottlenecks

Requirements

• 3–5 years of experience in Sales Operations, Business Development, or Trade Marketing
• Experience in FMCG, Telecommunications, or PPOB industries
• Advanced Excel or Google Sheets skills (Pivot tables, complex formulas)
• Experience with CRM or SFA software (e.g., Salesforce, HubSpot)
• Basic knowledge of data visualization tools like Tableau, PowerBI, or Looker
• Ability to manage multiple stakeholders across HR, Marketing, and Sales
• Willingness to spend time in the field to understand agent challenges