Sales Operations Specialist

Responsibilities

• Prepare and submit quotations including price creation and margin review
• Perform contract reviews and manage customer scheduling agreements and amendments
• Manage pricing files, analysis, surcharge, and rebate agreements
• Process account adjustments and manage part number files
• Maintain Customer Master Data in CRM and ERP systems
• Coordinate credit approval and limits with the Finance Department
• Manage customer correspondence including RFQs, drawings, samples, and PPAP
• Provide inside support for sales engineers and resolve customer issues
• Track won/lost business and assist in sales forecasting
• Ensure compliance with IATF 16949 and ISO 14001 requirements

Requirements

• Administrative and computer skills with MS Office and CRM/ERP software
• Strong interpersonal and business writing skills
• Detail-oriented approach
• Ability to work independently without supervision
• Strong problem-solving skills
• Knowledge of IATF 16949

Preferred Qualifications

• College Diploma or Degree in Business Administration
• 2-3 years of experience in sales administration or customer service

Benefits

• Comprehensive benefit package
• Company match Pension Contribution
• Opportunities for Advancement
• Access to Online Learning
• Climate controlled facility

About the Company

Oetiker is a leading provider of high-end connecting solutions for automotive and industrial applications, serving customers in 32 countries with a focus on sustainable business success.