Sales Operations Specialist

Responsibilities

• Own and maintain CRM integrity, ensuring accurate data capture, pipeline hygiene, and system adoption
• Configure, update, and document CRM processes (D365) to support sales workflows
• Assist with outbound lead engagement strategies, sequencing, and targeted communication
• Qualify, categorize, and track inbound and outbound leads
• Develop PowerBI dashboards and reports tracking sales performance and conversion metrics
• Identify and implement process improvements to streamline workflows and automate tasks
• Document sales procedures, best practices, and playbooks

Requirements

• 3-5 years of sales, sales operations, or business operations experience
• Background in consultative or relationship-based sales
• Strong CRM experience, ideally with D365
• Solid analytical skills with ability to present data visuals and metrics
• Proficiency with Microsoft suite (Excel, PowerPoint, Word, SharePoint, D365)

Benefits

• Highly competitive health benefits
• Generous 401k
• Bonus based on company and individual performance
• Tuition reimbursement
• International travel opportunities

About the Company

Gap International is a global performance consulting company that works with executives and their organizations to produce extraordinary business results. For nearly 50 years, they have worked with over 50,000 executives in 1,500 organizations across 65 countries.