Sales Operations Manager

Responsibilities

• Support the day-to-day operational needs of the Sales Development organization
• Maintain and improve operational processes including lead management, routing, and territory support
• Build and maintain dashboards and reports for pipeline generation and conversion rates
• Execute operational initiatives and system enhancements, including tools like Outreach and Nooks
• Partner cross-functionally with Sales Development leaders, Marketing Operations, and Customer Success
• Identify opportunities to leverage AI and automation to improve team efficiency

Requirements

• Bachelor's degree or equivalent experience
• 4+ years of experience in Sales Operations, Revenue Operations, or Business Operations
• Experience in a high-growth SaaS company
• Proficiency with Salesforce, Excel, and Google Sheets
• Strong analytical and project management skills
• Excellent communication and cross-functional relationship building skills

Preferred Qualifications

• Experience with Claude, Tableau, Looker, Gong, Outreach, or SQL
• Experience working closely with Sales Development teams
• Familiarity with AI tools and workflow automation
• Experience in an AI-focused company

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan with match
• In-office bicycle storage
• Company events

About the Company

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences through high-performing AI models.