Sales Operations & Growth Enablement Manager

Responsibilities

• Serve as the primary owner and administrator of the Growth Department CRM, managing configuration, workflows, and automations
• Monitor CRM adoption, compliance, and data integrity while conducting regular audits
• Produce weekly, monthly, quarterly, and annual performance reports and track key recruiting metrics
• Build scorecards, dashboards, and forecasting tools for leadership
• Create executive-level PowerPoint presentations for team meetings, market launches, and strategic planning
• Monitor team performance against benchmarks and identify coaching opportunities
• Document and maintain departmental processes and standard operating procedures
• Facilitate onboarding for new growth team members, including documentation and 30-60-90 day plans

Requirements

• 3+ years of experience in Sales Operations, Revenue Operations, or Business Operations
• Proven experience owning and administering CRM platforms
• Advanced Microsoft Excel and PowerPoint skills
• Experience building reporting infrastructure from the ground up
• Familiarity with Power BI, Tableau, Looker, or similar business intelligence tools
• Experience supporting recruiting, sales, or growth organizations

Preferred Qualifications

• Real estate industry experience

About the Company

SERHANT. is the most followed real estate brand in the world, revolutionizing the traditional brokerage model through media, content creation, and an in-house film studio.