Sales Officer

Responsibilities

• Lead the implementation of Etihad Cargo commercial strategy within the Dubai market
• Manage and coordinate the insource team to achieve revenue, load factor, and yield targets
• Develop and execute country and account plans to maximize product mix and performance
• Maintain a portfolio of customer contracts following the established segmentation model
• Steer customer relationships across global, regional, and local account levels
• Provide market intelligence and feedback to HQ to identify opportunities and obstacles
• Utilize KPI and SLA tools to ensure compliance with service level standards

Requirements

• Bachelor's Degree
• Minimum of 1 year of commercial experience within the cargo industry
• Strong customer knowledge and relationship management skills
• Fluency in written and spoken English
• Basic knowledge and experience with GHA or warehouse handling

About the Company

Etihad Airways is the UAE’s national airline, shaping the future of global aviation from its hub in Abu Dhabi. Through our "Journey 2030" ambition, we are expanding our network, doubling our fleet, and growing our people to drive a new era of excellence in the aviation industry.