Sales Manager, Mid-Market

About the Company

Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end, backed by leading investors including Sequoia Capital and Redpoint Ventures.

Responsibilities

• Build, hire, and scale the mid-market AE team from the ground up
• Coach and develop the team through deal strategy, pipeline reviews, and forecast management
• Drive team performance and accountability for quota attainment and sales velocity
• Maintain a personal book of business to model best practices and stay close to customers
• Develop and refine the mid-market sales playbook, including outbound motions and demo narratives
• Partner with GTM leadership to define ICP, pricing, and territory assignments
• Collaborate cross-functionally with product and engineering to shape roadmap priorities
• Implement sales process rigor including CRM discipline and deal inspection cadences

Requirements

• 5–8 years of B2B SaaS sales experience
• At least 2 years managing and developing high-performing AE teams
• Proven track record of building and scaling sales teams at early-stage companies (Seed to Series B)
• Deep understanding of full-cycle sales for technical or workflow automation solutions
• Experience coaching complex, multi-stakeholder sales cycles with C-suite decision-makers
• Strong player-coach mentality with willingness to carry a book of business
• Ability to work from the San Francisco HQ five days a week

Preferred Qualifications

• Management experience at high-velocity SaaS companies
• Experience scaling AE teams from 0 to 5+ reps
• Familiarity with sales methodologies like MEDDIC or MEDDPICC
• Proficiency with modern sales tech stacks including Salesforce, Outreach, and Gong
• Comfort coaching technical demos involving APIs or automation platforms