Sales Manager

Responsibilities

• Lead and inspire teams to optimize the shopping experience and increase sales and profitability
• Secure a consistent, seamless positive customer experience across all channels
• Manage staffing levels to ensure co-workers are available to serve customers effectively
• Deliver and lead the commercial action plan for the store in alignment with country goals
• Analyze qualitative performance using research tools to improve the sales system
• Follow up on financial goals, KPIs, and costs, taking action on deviations
• Identify and develop talent within the department to secure succession planning
• Ensure purchasing compliance with company principles and policies

Requirements

• Proven record of strong and successful leadership
• Experience setting and implementing action plans, budgets, and following up on goals
• Strong business analysis and numerical skills
• Understanding of profit and loss management
• Ability to manage multiple activities in parallel
• Willingness to work weekends, shift hours, and public holidays
• Passion for retail, home furnishing, and people development

About the Company

The IKEA vision is to create a better everyday life for the many people by offering a wide range of well-designed, functional home furnishing products at low prices. As part of the Ikano Group, we operate in Singapore, Malaysia, and Thailand, working towards making sustainability a natural part of our everyday work.