Sales & Logistics Coordinator

Responsibilities

• Process and track customer orders from placement through successful delivery
• Maintain accurate customer, pricing, and contract records within CRM/ERP systems
• Prepare quotations, proposals, and sales reports
• Manage customer inquiries, product sample requests, and follow-up communications
• Coordinate daily delivery schedules with drivers and dispatch teams
• Support route planning and route optimization across the UAE
• Monitor delivery progress and resolve delays, failed deliveries, and returns
• Liaise with warehouse teams to ensure timely order picking and dispatch
• Communicate stock availability and potential fulfillment challenges to stakeholders

Requirements

• 1–3 years of experience in Sales Coordination, Logistics Coordination, or Order Management
• Previous experience within Food & Beverage, FMCG, Distribution, or HORECA industries is highly preferred
• Experience using CRM/ERP systems, with Zoho experience being a strong advantage
• Knowledge of UAE locations and delivery routing
• Proficiency in Microsoft Excel and reporting
• Strong organizational skills with the ability to manage competing priorities in a fast-paced environment
• Excellent communication and stakeholder management skills

Benefits

• Monthly salary of AED 6,000 – AED 7,000 depending on experience
• Other benefits as per company norms and UAE Labour Law

About the Company

The Greater Change is a well-established food and beverage distribution company serving hotels, restaurants, cafés, and retailers across the UAE. We are recognized for our commitment to product quality, customer service excellence, and efficient supply chain operations.