Sales Engineer

About the Company

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Backed by Insight Partners, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Responsibilities

• Design and deliver compelling, value-based technical demonstrations tailored to client pain points
• Partner with Sales Executives to lead technical evaluations, write proposals, and handle technical objections
• Own the Proof of Concept (POC) process, including infrastructure configuration and ROI validation
• Document technical requirements to build integrated solutions across IT Infrastructure, PSA, Security, and BCDR
• Share field insights with Product Management to help shape future product strategy

Requirements

• Minimum of 3 years of experience as a Sales Engineer in IT, pre-sales, or SaaS
• Hands-on experience with Windows Server OS, Virtualization (Hyper-V/VMware), and Server Monitoring (IIS, SQL, AD)
• Deep understanding of RMM, PSA, and IT service desk workflows
• Proficiency in endpoint/network security (AV, EDR, SIEM, Firewalls) and Backup/Disaster Recovery solutions
• Exceptional written and verbal English fluency
• Bachelor’s degree in Computer Science, Engineering, IT, or equivalent practical experience