Sales Enablement Manager

Responsibilities

• Support customers with inquiries and concerns via telephone and email
• Focus on telephone customer care and reliable processing of incoming emails
• Work within a fixed team to process and forward customer requests
• Collaborate closely with various operational teams to solve issues structurally
• Participate in regular training regarding products, processes, and internal workflows

Requirements

• Very good German language skills (minimum C1) in speaking and writing
• Strong communication, empathy, and solution-oriented personality
• Team spirit and a positive, open attitude
• Initial experience in customer service or similar fields, or ambitious career changer
• High value placed on reliable and service-oriented customer support

Benefits

• Attractive salary package including an unlimited commission model
• Company car provided by Enpal or a travel budget
• Opportunity to work in Germany's first green unicorn
• Diverse team with over 65 nationalities
• Legendary team spirit and company events
• Transparent all-hands meetings and open feedback culture

About the Company

Enpal aims to put a solar system on every roof, a storage unit in every house, and an electric car in every garage. Enpal makes this possible with an integrated total solution for decentralized energy, ranging from solar systems and battery storage to smart meters and heat pumps.