Sales Enablement Analyst

Responsibilities

• Administer and optimize the Salesforce ecosystem, ensuring data integrity and designing critical performance dashboards.
• Act as the technical point of contact for the sales force regarding digital tools and CRM usage.
• Coordinate with Product, Marketing, and Finance departments to centralize and update technical and commercial information.
• Manage sales training plans to ensure the team possesses the necessary market competencies.
• Perform comprehensive client portfolio analysis to identify growth, profitability, and retention opportunities.
• Transform complex data into actionable insights to support commercial campaigns and market tactics.
• Monitor KPIs and propose action plans to address deviations from sales objectives.
• Implement AI-based solutions to automate repetitive commercial processes and improve client communication.

Requirements

• Bachelor's degree in Administration, Engineering, Economics, Finance, or Marketing.
• Minimum of 2 years of experience within the financial sector.
• Proven experience in CRM administration and reporting, preferably with Salesforce.
• Advanced proficiency in Excel or Google Sheets (pivot tables, formulas, and basic automation).
• Proficiency with BI tools such as Power BI, Tableau, or similar platforms.
• Intermediate to advanced level of English.

Preferred Qualifications

• Experience implementing AI solutions for process automation.
• Strong data storytelling skills and the ability to translate data into strategic insights.
• Experience in stakeholder management and cross-functional collaboration.

About the Company

Global Payments (NYSE: GPN) is a Fortune 500 company that empowers simple, fast, and secure payments for everyone. We have built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies, from ambitious startups to global enterprises. Our team of 27,000 experts operates across North America, Europe, Asia Pacific, and Latin America to deliver best-in-class payment technology.