Sales Development Representative

Responsibilities

• Develop new leads and communicate with customers to understand their needs
• Build rapport with customers over the phone and provide expert customer service
• Manage leads, generate bids, and prepare quotes in accordance with SGS standards
• Conduct discovery sessions with qualified and unqualified leads
• Execute market and customer research using tools like Sales Navigator and ZoomInfo
• Maintain lead and client inquiry database in Salesforce
• Generate customer-related documentation including proposals, NDAs, and service agreements
• Support the sales pipeline through bid site monitoring and cold calling initiatives

Requirements

• Bachelor's degree in a relevant field or equivalent experience
• C1 English fluency or better
• 2 years of prior experience, preferably in professional services
• Proficiency in Microsoft Windows suite, LinkedIn, and Salesforce
• Experience with Pandadoc, ZoomInfo, Sales Navigator, or S&P platforms is a bonus
• Strong organizational and multitasking skills
• Excellent oral and written communication skills
• Ability to read and interpret safety rules and procedure manuals

About the Company

SGS is the world leader in inspection, verification, testing, analysis, and certification. With over 95,000 employees and a network of more than 2,400 offices and laboratories worldwide, SGS is a global benchmark for quality and integrity.