Sales Development Representative (SDR)

Responsibilities

• Identify and qualify potential B2B customer groups including online shops, chocolate makers, Horeca, yoga studios, and concept stores.
• Utilize tools like LinkedIn, Apollo, and ChatGPT to research contact data according to the ideal customer profile.
• Run personalized, research-driven outreach sequences via email, LinkedIn, and Instagram to convert leads into scheduled sales calls.
• Maintain meticulous daily updates of the Pipedrive CRM, tracking revenue, product quantities, and contract statuses.
• Support the creation of commercial assets such as pricing sheets, product PDFs, pitch decks, and digital contract templates.
• Prepare contracts and order forms to ensure seamless handovers to the closing stage.
• Provide daily and weekly reporting on core activity metrics, KPIs, and revenue forecasting.

Requirements

• Proven background in sales, lead generation, cold outreach, customer service, or high-touch hospitality.
• Highly fluent in English with exceptional written and spoken communication skills for engaging international B2B clients.
• Proficiency with modern sales tech stacks, CRM platforms (specifically Pipedrive), and AI chat tools.
• Highly organized, detail-oriented, and persistent with follow-ups.
• Ability to work independently to hit target KPIs.

Preferred Qualifications

• A strong appreciation for specialty food, sustainable agriculture, or the global wellness industry.
• A degree in Business Administration, Marketing, Tourism, or Communications.

Benefits

• Opportunity to join a rapidly growing, premium conscious brand with a sustainable global footprint.
• Direct collaboration with the company’s Co-founder, providing invaluable entrepreneurial and international trade experience.
• A highly flexible and dynamic work environment with high autonomy.
• Attractive, performance-based career advancement opportunities.

About the Company

Our client is a premium ceremonial cacao brand rooted in Indonesia. Working directly with family farmers in Flores, they produce exceptional ceremonial cacao with total traceability from tree to cup. Their mission is to establish ceremonial cacao as a premium, intentional drink experience across luxury cafés, restaurants, wellness sanctuaries, and lifestyle spaces worldwide.