Sales Development Representative

Responsibilities

• Evaluate and qualify inbound leads from various channels to determine readiness for the sales process
• Initiate timely outreach via phone and email to conduct discovery and assess customer needs
• Document all lead interactions and qualification details accurately within Microsoft Dynamics 365
• Nurture long-term leads through periodic follow-ups to maintain interest and build relationships
• Collaborate with Sales and Marketing teams to refine lead qualification criteria and optimize handoff processes
• Track and report on key metrics including conversion rates and lead source performance

Requirements

• 1-3 years of experience in a sales, marketing, or customer service role
• Proven experience in lead qualification or lead generation
• Proficiency with CRM software, specifically Microsoft Dynamics 365
• Strong verbal and written communication skills with the ability to build rapport quickly
• Ability to interpret lead data and make data-driven decisions
• Strong organizational skills and attention to detail in a high-volume environment

Preferred Qualifications

• Experience within the manufacturing or construction sectors
• Familiarity with insulation products and industry-specific applications
• Knowledge of lead scoring models and qualification frameworks
• Experience using marketing automation tools

Benefits

• Competitive salary range of $65,000 - $85,000 plus bonus eligibility
• Comprehensive medical, dental, vision, and massage therapy plans
• Retirement pension matching program
• Generous paid time off, holidays, and parental leave top-up plans
• Educational assistance and career growth opportunities
• Wellness perks including fitness reimbursement and EAP access

About the Company

Founded in 1937, ROCKWOOL is a global leader in stone wool solutions. We transform volcanic rock into sustainable, innovative products that improve lives and communities. With over 12,000 employees across 40+ countries, our mission is to release the natural power of stone to enrich modern living through sustainability and innovation.