Sales Development Representative

About the Company

Retell AI is using first principles to reimagine the call center with cutting-edge voice AI. Backed by Y Combinator and Alt Capital, the company has scaled to $60M ARR and is building a modern CX platform where entire contact centers are powered by intelligent AI workers.

Responsibilities

• Own timely responses across inbound channels including website forms, email, live chat, and LinkedIn
• Qualify inbound leads and route opportunities across enterprise and SMB/mid-market segments
• Schedule discovery and demo calls for account executives
• Maintain clean, accurate CRM hygiene across all prospect interactions and stages
• Develop strong product knowledge and communicate Retell’s value proposition
• Partner with revenue leadership to improve inbound qualification processes, messaging, and workflows
• Track performance against qualified meetings, opportunities created, and pipeline contribution

Requirements

• Prior customer-facing experience in hospitality, retail, service, support, or sales environments
• Ability to communicate clearly and ask thoughtful questions
• Strong organizational skills and attention to detail
• Comfort operating in fast-paced environments with evolving processes
• Ability to learn technical products deeply

Benefits

• 100% coverage for medical, dental, and vision insurance
• $70/day DoorDash credit
• $200/month wellness reimbursement
• $300/month commuter reimbursement
• $75/month phone bill reimbursement
• $50/month internet reimbursement
• Equity opportunities