Sales Development Representative

Responsibilities

• Develop subject matter expertise in Customer Experience Management to support and coach prospects
• Build key relationships and collaborate with field sales representatives to generate new pipeline
• Establish rapport and build strong relationships with senior executives (VPs, SVPs, EVPs)
• Research client needs and effectively communicate Medallia’s value proposition
• Own documentation for prospects, including use cases, lead scores, and purchase timeframes
• Partner with Marketing to drive attendance to events, tradeshows, and webinars
• Generate and engage a high volume of new leads in a timely manner
• Manage and forecast leads using Salesforce.com

Requirements

• Fluency in German is required
• Experience in a client-facing role such as sales, business development, or account management

Preferred Qualifications

• 9+ months of outbound prospecting experience
• Proficiency in an additional language (Italian, Spanish, or French)
• Experience working in a SaaS or IT company
• Strong written and oral communication skills
• Ability to engage with stakeholders from the frontline to the C-Suite

About the Company

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.