Sales Development Representative

Responsibilities

• Drive new business growth by qualifying warm inbound leads via telephone and email
• Conduct initial discovery calls to uncover business needs and pain points
• Qualify leads using BANT frameworks to ensure high-quality opportunities
• Book meetings and product demos for Account Executives
• Maintain accurate records in Salesforce CRM
• Collaborate with Sales and Marketing teams to share market feedback
• Execute sales and marketing initiatives to increase Monthly Recurring Revenue (MRR)

Requirements

• Fluency in Spanish and English
• Experience in a sales or call centre environment
• Track record of meeting or exceeding performance targets
• Knowledge of sales development best practices and lead qualification
• Excellent verbal and written communication skills
• Proficiency with CRM tools like Salesforce
• Ability to thrive in fast-paced, target-driven environments

About the Company

Lightspeed is a cloud commerce platform that helps merchants simplify and scale their operations. Serving retail, hospitality, and golf businesses in over 100 countries, the company provides unified solutions for online and physical operations, payments, and financial services.