Sales Development Representative

Responsibilities

• Drive new business growth by qualifying warm inbound leads via telephone and email
• Conduct initial discovery calls to uncover business needs and pain points
• Qualify leads using frameworks like BANT to ensure high-quality opportunities
• Book meetings and product demos for Account Executives
• Maintain accurate records in Salesforce CRM
• Collaborate with Sales and Marketing teams to share market feedback
• Contribute to sales and marketing initiatives to increase Monthly Recurring Revenue (MRR)

Requirements

• Fluency in French
• Experience in a sales or call centre environment
• Track record of meeting or exceeding performance targets
• Solid grasp of sales development best practices and pipeline management
• Excellent verbal and written communication skills
• Proficient in using CRM tools like Salesforce
• Ability to thrive in fast-paced, target-driven environments

About the Company

Lightspeed is a cloud commerce platform that helps merchants simplify, scale, and provide exceptional customer experiences. Serving retail, hospitality, and golf businesses in over 100 countries, Lightspeed unifies online and physical operations through a single commerce solution.