Sales Development Representative

About the Company

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore. Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities to serve small and medium-sized businesses across the region.

Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service
• Schedule and coordinate appointments between potential clients and the sales team
• Identify potential leads and support overall sales development efforts
• Maintain accurate and up-to-date client records in the system
• Collaborate with cross-functional teams to ensure a customer-centric approach
• Ensure high levels of client satisfaction and smooth operational support

Requirements

• Strong communication and interpersonal skills
• Proficient in English; Mandarin is an added advantage
• Confident in engaging with clients via phone, messaging, and email
• Highly organized and detail-oriented
• Self-motivated and results-oriented
• Strong problem-solving skills
• Experience in sales support, customer service, or account management is an advantage