Sales Development Manager

Responsibilities

• Build, coach, and manage a team of 5–10 SDRs to drive 150–300 qualified appointments annually
• Own top-of-funnel pipeline production across SMB and Mid-Market healthcare segments
• Establish daily, weekly, and quarterly performance rhythms using scorecards and metrics
• Partner with Salesforce developers to improve CRM workflows, reporting, and data hygiene
• Coach the team on outbound execution, multi-touch campaigns, objection handling, and appointment-setting quality
• Improve handoffs between data enrichment, qualification, outreach, and senior sales resources

Requirements

• Proven track record of building and leading outbound SDR teams to high-volume appointment targets
• Functional Salesforce fluency and strong CRM hygiene standards
• Deep understanding of outbound sales, cold outreach, and multi-touch campaigns
• Experience personally setting appointments at volume
• Strong coaching ability with a track record of developing sales talent
• Comfortable operating within structured accountability and EOS-style rhythms

Preferred Qualifications

• Curiosity about healthcare IT buyers and healthcare decision-making dynamics
• Experience partnering with technical CRM resources to improve tooling
• Familiarity with Topgrading, EOS, or similar business operating frameworks

Benefits

• Base salary of $100,000–$140,000 annually
• $50 bonus per qualified appointment attended by the client
• 1% of ARR commission on closed deals originating from the SDR team upon CRO approval

About the Company

Dedicated IT is a rapidly scaling IT Managed Service Provider headquartered in Palm Beach Gardens, FL, specializing exclusively in healthcare. The company supports 200+ clients across more than 20 U.S. states and manages over 14,000 endpoints.