Sales Development Manager

Responsibilities

• Hire, onboard, and develop exceptional SDR talent
• Build & iterate on a data-driven Outbound & Inbound strategy
• Foster a winning culture of high accountability and performance
• Motivate the team through lucrative incentives and contests
• Uplevel SDRs and help them grow into our future AEs and managers
• Report on SDR KPIs to ensure that KPIs and SLAs are hit daily
• Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives

Requirements

• 2+ years of sales / SDR leadership experience in a high-growth technology company
• Located in the NYC Area and willing to commute to the office up to 3x per week (Monday, Wednesday, Friday)
• Deep understanding of modern SDR processes and tools such as Gong, LinkedIn Sales Nav, 6sense, Zoominfo, etc.
• Experience executing an outbound multichannel strategy and optimizing playbooks
• Consistent track record of exceeding quota while both leading a team and as an individual contributor
• Strong analytical experience with experience managing pipeline goals and forecasting
• Experience partnering with AEs, Marketing, and RevOps to align on ICP, messaging, internal processes, etc.

Benefits

• Medical, dental, and vision plans
• Flexible vacation time
• Paid parental leave
• Monthly Gym & Phone allowance
• Work from home office stipend
• Lunches and dinners included for in-office employees via Grubhub

About the Company

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.