Sales Customer Representative

Responsibilities

• Handle inbound calls from interested customers and convert inquiries into sales
• Follow a structured sales script while personalizing conversations to meet client needs
• Clearly explain product features and benefits to customers
• Overcome objections and close sales consistently
• Identify upsell and cross-sell opportunities to maximize customer value
• Meet or exceed daily, weekly, and monthly sales goals
• Document customer interactions and sales outcomes in CRM software
• Participate in regular sales training and team meetings
• Maintain a positive and professional attitude with every call

Requirements

• Previous experience in a sales or call center role preferred
• Strong English skills
• High school diploma or GED required
• Strong sales instincts and a results-oriented mindset
• Exceptional communication and persuasion skills
• Confidence in overcoming objections and closing sales
• Familiarity with CRM software and Microsoft Office Suite
• Fast and accurate typing skills
• Ability to multitask and stay organized under pressure