Sales Coordinator

Responsibilities

• Lead ITM and SaaS sales operations to ensure targets for revenue, margin, and shipment volume are met.
• Manage and develop a team of supervisors, ensuring high performance and continuous engagement.
• Define and monitor commercial KPIs such as conversion rates, productivity, pipeline, and average ticket size.
• Optimize sales funnel strategies across generation, qualification, closing, and activation stages.
• Partner with Marketing to evolve inbound and outbound demand generation strategies.
• Structure sales forecasting to ensure predictability and consistency in results.
• Implement sales playbooks, scripts, and best practices to improve scalable processes.
• Conduct management routines including 1:1s, feedback sessions, and weekly performance meetings.
• Collaborate with Product, Operations, and CS teams to improve customer conversion and retention.

Requirements

• Proven experience leading commercial teams with aggressive sales goals.
• Strong analytical capacity and experience with data-driven KPI management.
• Proficiency with CRM tools, specifically HubSpot, and pipeline management.
• Extensive experience in inside sales operations.
• A proven track record of achieving consistent business results.

Preferred Qualifications

• Experience working within the e-commerce industry.
• Knowledge of sales methodologies such as SPIN Selling or Inside Sales.
• Familiarity with BI tools and commercial automation software.

About the Company

Skydropx - Frenet operates in an international environment, providing innovative solutions for the logistics and e-commerce ecosystem. This role is based on-site in Curitiba at Aldeia Coworking.