Sales Coordinator

Responsibilities

• Coordinate and process client quotations, purchase orders, invoices, and related documentation
• Manage sales data, order tracking, and client records across relevant systems
• Support the sales team by preparing presentations, reports, and sales materials
• Follow up with clients on payment status, delivery progress, and post-sales documentation
• Coordinate with Fulfilment, Interior Design, and Service Providers to meet client requirements
• Respond to client enquiries through phone, email, and online channels
• Ensure sales transactions comply with IKEA policies and financial controls
• Assist in monitoring stock availability and coordinating with logistics for order fulfilment
• Support the preparation of internal sales reports and dashboards

Requirements

• 1–3 years of experience in sales coordination, customer service, or administrative support
• Strong communication skills in Thai and English (written and spoken)
• Proficiency with digital tools such as MS Office and CRM systems
• Organized and detail-oriented with ability to prioritize tasks
• Service-minded attitude with a desire to help customers buy
• Knowledge of home furnishing, interior design, or retail is an advantage

About the Company

IKEA for Business is the business-to-business division of IKEA, offering unique range and solutions to professional customers in office furnishing, residential developments, education, hospitality, and other commercial sectors.