Sales Consultant

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers and promote loyalty programs
• Achieve individual and team sales goals while taking accountability for results
• Collaborate with the team to maintain a welcoming and organized store environment
• Stay up to date with brand product knowledge and use digital tools to enhance the customer experience

Requirements

• Passion for fashion, luxury, or lifestyle brands
• Experience working in a multicultural retail environment
• Proven customer service skills and a personality that builds trust
• Digitally savvy and comfortable using retail technology
• A curious, empathetic, and results-driven team player with a commercial mindset

Benefits

• Competitive salary and monthly bonus scheme
• Generous staff discount (60% off RRP) and 30% off Swarovski Created Diamonds
• Enhanced annual holiday entitlement and one paid volunteering day per year
• Staff referral bonus of up to £250
• Access to an online benefits platform with various retail and entertainment discounts
• Opportunities for career development into leadership or specialist roles

About the Company

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, jewelry, accessories, and home décor. Sustainability, diversity, and inclusion are at the heart of our brand.