Sales Associate

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, and UPT
• Create a premium client experience by building and maintaining strong relationships through client books and event strategies
• Maintain store visual standards and cleanliness to ensure a consistent superior brand presentation
• Collaborate with the team to foster a coaching culture and provide constructive feedback
• Manage personal timecards and adhere to all company policies and procedures

Requirements

• Proven success in meeting sales goals and achieving KPIs, preferably in the luxury market
• Strong communication skills, including active listening and the ability to adjust to different audiences
• Passion for the luxury, travel, fashion, and lifestyle markets
• Ability to stand, move around the store, and lift or push boxes weighing up to 30 pounds
• Flexible availability to work nights, weekends, mornings, and holidays as needed
• Strong time management skills and a high level of integrity

Benefits

• Career pathing and professional training opportunities
• Paid time off and Employee Assistance Program (EAP)
• Employee discount
• 401(k) with a company match
• Eligibility for quarterly sales bonus programs

About the Company

Since 1975, TUMI has been creating world-class business, travel, and performance luxury essentials. We are committed to empowering journeys as a lifelong partner to movers and makers, blending flawless functionality with a spirit of ingenuity. TUMI is sold globally in over 75 countries and is dedicated to innovation, sustainability, and fostering a diverse, inclusive culture.