Sales Associate

Responsibilities

• Ensure high levels of customer satisfaction through excellent service
• Act as a brand ambassador by demonstrating in-depth product knowledge
• Build and maintain professional relationships with customers
• Assist customers with outfit building and product recommendations
• Assess customer needs and provide detailed information on product features
• Drive store KPIs and suggest improvements to performance
• Maintain shop and stock room organization, presentation, and cleanliness
• Act as the first point of contact for resolving customer queries and authorizing discounts

Requirements

• Previous experience in a retail or hospitality environment
• Effective communication skills with a collaborative mindset
• Ability to adapt quickly to a fast-paced retail environment
• Customer-focused approach with a passion for service
• Ability to take ownership and make informed decisions on the shop floor

About the Company

Tommy Hilfiger is one of the world’s most recognized global lifestyle brands, offering accessible luxury infused with the vibrant spirit of Americana. As part of PVH Corp., we are dedicated to building desirable lifestyle brands while fostering an inclusive and diverse community where every individual is valued.