Sales Associate

Responsibilities

• Ensure high levels of customer satisfaction through excellent service
• Act as a brand ambassador by demonstrating in-depth product knowledge
• Build and maintain professional relationships with customers
• Assist customers with outfit building and product recommendations
• Assess customer needs and provide detailed information on product features
• Drive store KPIs and suggest improvements to performance
• Maintain shop and stock room organization, presentation, and cleanliness
• Serve as a first point of contact for resolving customer queries and authorizing discounts

Requirements

• Previous experience in a retail or hospitality environment
• Strong and effective communication skills
• Ability to adapt quickly to a fast-paced retail environment
• A strong focus on delivering exceptional customer service
• Ability to take ownership and make informed decisions to find in-store solutions

About the Company

Tommy Hilfiger is one of the world’s most recognized global lifestyle brands, celebrating the essence of "classic American cool" style. As part of PVH Corp., we are dedicated to building iconic brands and fostering an inclusive, diverse community where every individual is valued.