Sales Associate

Responsibilities

• Greet and interact with customers and donors in a positive, friendly, and courteous manner
• Process customer transactions accurately using cash and debit, ensuring minimal voids or shortages
• Sort, pack, hang, price, and store incoming donations according to quality standards
• Maintain store appearance through tidying, restocking shelves, and creating attractive merchandise displays
• Assist with inventory control, including stock rotation and replenishing the sales floor
• Help donors unload contributions and ensure items are placed in appropriate locations
• Maintain a safe environment by following health and safety protocols, including cleaning spills and clearing exits

Requirements

• Completion of some high school coursework
• Previous experience in customer service or the processing/distribution of goods
• Proven experience with cash handling and operating cash registers
• Computer literacy and experience working in a computerized environment
• Physical ability to stand for long periods and lift/move up to 30 lbs frequently
• Strong interpersonal and oral communication skills
• Ability to work independently and as part of a cooperative team

About the Company

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. As a faith- and values-based organization, we provide necessities such as food, clothing, and shelter while supporting those experiencing unemployment, addiction, and family challenges. We are a diverse team of purpose-driven professionals dedicated to our mission of hope, service, dignity, and stewardship.