Sales Associate

Responsibilities

• Achieve and exceed monthly sales targets as directed by management
• Provide exceptional customer service by greeting clients and maintaining high standards of product knowledge
• Cultivate new and existing client relationships through CRM initiatives and personalized service
• Accurately capture client data for follow-up and relationship building
• Assist with daily boutique operations, including set-up, breakdown, and merchandising
• Comply with all security and operational policies for the Maison and boutique
• Participate in daily and annual inventories and cycle counts

Requirements

• 2 to 5 years of experience in luxury retail, service, or hospitality
• General knowledge of timepiece movements
• Proficiency in MS Office
• Ability to work in a fast-paced retail environment
• Availability to work retail hours, including weekends
• Strong interpersonal and communication skills

Preferred Qualifications

• College degree
• Knowledge of SAP
• Additional language skills

Benefits

• Comprehensive medical, dental, and vision programs
• Health savings and flexible spending accounts
• Life insurance and disability benefits
• 401(k) with employer match
• Paid time off and wellness reimbursement
• Access to employee assistance programs and volunteer days off

About the Company

Richemont is a world leader in the luxury sector, managing various Houses specializing in jewelry, watches, and high-end accessories. Each Maison embodies a tradition of style, quality, and craftsmanship, while the Group remains committed to innovation and creativity.