Sales Associate

Responsibilities

• Provide exceptional luxury client experiences by embodying the Cartier art of receiving
• Execute sales through mastery of sales ceremonial, cross-selling, and upselling techniques
• Build and manage a client portfolio through proactive clienteling and relationship management
• Demonstrate deep product expertise in jewelry and watches, including diamond 4Cs and watch mechanics
• Communicate the Maison's history, values, and craftsmanship through storytelling
• Manage administrative and operational procedures including compliance, cash handling, and security
• Utilize digital tools and applications to enhance the client journey and boutique operations

Requirements

• Proven experience in luxury sales with mastery of sales ceremonial
• Strong expertise in jewelry and watches, including knowledge of the 4Cs of diamonds
• Demonstrated ability in client portfolio management and clienteling
• Proficiency with digital retail tools and applications
• High level of professional ethics, including confidentiality and punctuality
• Excellent interpersonal skills, including active listening and empathy
• Ability to work a weekend schedule (Saturday and Sunday)

About the Company

Richemont is one of the world leaders in the luxury sector, managing various Houses specializing in jewelry, watches, and high-end accessories. Each Maison proudly embodies a tradition of style, quality, and craftsmanship, while the Group remains committed to innovation and permanent creativity.