Sales Associate

Responsibilities

• Greet customers and provide friendly, solution-focused service to help pet parents find the right products.
• Support the health, safety, and proper care of all animals in accordance with company standards.
• Process sales, returns, and exchanges accurately and efficiently using point-of-sale systems.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Assist with inventory replenishment, stocking shelves, and promotional set-ups.
• Educate customers on various pet products, services, and current promotions.

Requirements

• Passion for animals and a strong interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced retail environment.
• Basic math skills and comfort handling cash and transactions.
• Ability to lift and move merchandise or animals weighing up to 50 lbs.
• Flexible availability to support store hours, including evenings, weekends, and holidays.

Preferred Qualifications

• Previous experience in retail or customer service roles.

Benefits

• Purpose-driven work making a difference for pets and people.
• Opportunities to learn, grow, and explore various career paths within the company.
• A welcoming and inclusive team environment.

About the Company

Petco is a leading pet retailer dedicated to helping pets live their best lives. With over 60 years of experience, we nurture the pet-human bond through a wide range of products, services, and expert support. We operate more than 1,500 stores across the U.S., Mexico, and Puerto Rico, alongside numerous veterinary hospitals and clinics.