Sales Associate

Responsibilities

• Greet customers and provide friendly, solution-focused service to help pet parents find the right products.
• Support the health, safety, and proper care of all animals in accordance with company standards.
• Process sales, returns, and exchanges accurately and efficiently using point-of-sale systems.
• Maintain store cleanliness, organization, and visual merchandising standards.
• Stock shelves, replenish merchandise, and assist with inventory integrity.
• Educate customers on various products, services, and current promotions.

Requirements

• Passion for animals and a strong interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced retail environment.
• Basic math skills and comfort handling cash transactions.
• Ability to lift and move merchandise or animals weighing up to 50 lbs.
• Flexible availability to support store hours, including evenings, weekends, and holidays.

Preferred Qualifications

• Previous experience in a retail or customer service environment.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming and inclusive team environment.
• Opportunities for professional growth and career exploration.

About the Company

Petco is a leading pet retailer dedicated to helping pets live their best lives. For over 60 years, we have provided essential products, services, and expert support to pet parents. With over 1,500 stores across the U.S., Mexico, and Puerto Rico, we are committed to nurturing the pet-human bond through our retail locations, veterinary services, and community support initiatives.