Sales Associate III

Responsibilities

• Act as a brand ambassador, delivering an elevated and personalized luxury shopping experience.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations to meet individual and team KPIs.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Manage daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising.
• Maintain a clean, organized sales floor and stockroom while following asset protection procedures.
• Process transactions efficiently, including purchases, returns, exchanges, and online pickups.

Requirements

• 1+ years of sales experience (luxury retail preferred).
• Proficiency in POS operations and basic computer skills (iPad/laptop).
• Strong English language proficiency.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Physical ability to lift 25-50 lbs regularly and perform tasks such as climbing, bending, and kneeling.

Preferred Qualifications

• Background in luxury retail.
• Social media savvy with experience in live-stream shopping or video demonstrations.
• Proven skills in clienteling and data acquisition.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid paternity and maternity leave.
• Commuter benefits.
• Disability insurance.
• Tuition assistance.

About the Company

Coach is a global fashion house founded in New York in 1941. As part of the Tapestry portfolio, Coach is committed to making beautiful things crafted to last, fostering an inclusive and courageous spirit that encourages individuals to be themselves.