Sales Associate

Responsibilities

• Deliver Customer Service Excellence and build a loyal customer base of repeat shoppers
• Manage CRM data gathering and ensure high data quality
• Contribute to achieving location performance targets and individual KPIs
• Support transaction handling, including complaints and returns
• Participate in regular training sessions to continuously develop professional skills
• Support operations for loss prevention and stock management
• Utilize business systems and the latest retail technology effectively
• Ensure all procedures and policies are executed according to brand standards

Requirements

• Previous experience in retail, hospitality, or customer service
• Excellent understanding of the premium fashion industry
• Strong interpersonal and communication skills at all levels
• Demonstrated commercial acumen and brand knowledge
• Ability to be flexible and adaptable to business needs
• Proactive, positive attitude and a willingness to learn
• High level of cultural knowledge and awareness

Benefits

• Competitive salary and commission structure
• Attractive employee benefits
• Tailored training and professional development opportunities
• International and inspirational working environment with a dynamic culture

About the Company

HUGO BOSS is a leading global fashion and lifestyle company in the premium segment, employing over 19,000 people worldwide. We are united by a passion for fashion and a commitment to creating excellent customer experiences through innovation and expertise.