Sales Associate

Responsibilities

• Maximize sales by delivering excellent customer service, product knowledge, and brand history
• Provide an elevated and unmatched experience that is uniquely Flight Club
• Greet, acknowledge, and assist customers throughout their entire consumer journey
• Achieve individual sales goals and contribute to the overall success of the store
• Maintain sales floor standards and execute operational tasks to ensure smooth functioning
• Act as a product expert by consistently seeking new sneaker and fashion knowledge
• Build positive, professional relationships with clients and team members
• Handle store phone inquiries with professional etiquette and expert product knowledge

Requirements

• 1-3 years of experience in a customer-facing role
• Deep passion and knowledge of sneakers and fashion
• Strong communication skills and an approachable, enthusiastic personality
• Effective problem-solving abilities with keen attention to detail
• A positive attitude and a "no task too small or too large" mentality
• An entrepreneurial spirit with a drive to exceed sales targets

Benefits

• 401K
• Paid time off
• Dental, medical, and vision insurance
• Disability and life insurance options

About the Company

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike. As part of the GOAT Group, we represent the leading platforms for authentic sneakers, apparel, and accessories globally.