Sales Associate

Responsibilities

• Deliver a world-class Total Patient Experience by building relationships and providing medical support
• Assist patients in selecting frames based on style, color, and facial measurements
• Educate patients on specific lenses, coatings, and frames to meet their unique needs
• Operate auto-lensometers and manual lensometers to ensure accuracy
• Accurately collect optical measurements including pupillary distance, seg heights, and vertex distance
• Dispense eyewear and contact lens orders, including frame repairs and adjustments
• Drive retail sales by connecting patient needs to available goods and services

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in a customer service or patient-facing role
• Ability to operate lensometers
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to perform physical tasks including standing, walking, and fine motor tasks for frame adjustments

Preferred Qualifications

• Previous experience in a medical office setting
• Previous ophthalmic or optical experience
• ABO and NCLE certifications

About the Company

Clarkson Eyecare provides comprehensive eye care services, including exams, eyewear, and specialty treatments. We are dedicated to providing a superior patient experience through professional medical support and high-quality optical products.