Sales Associate

Responsibilities

• Deliver an exceptional, personalised customer experience that reflects the Burberry brand in every interaction
• Achieve and exceed individual and store sales goals through proactive client engagement and product expertise
• Build and maintain a strong client portfolio, developing lasting relationships and repeat business
• Identify and approach new customers to create meaningful connections and expand the client base
• Support the execution of retail strategies across all product categories to ensure consistent brand presentation
• Uphold operational excellence through accurate stock management, visual standards, and adherence to store processes

Requirements

• Experience in a customer-facing retail or hospitality environment
• Experience within the premium or luxury sector is preferred
• Strong communication skills with the ability to build trust with a diverse client base
• A collaborative mindset and a proactive approach to achieving shared goals
• A genuine interest in fashion, craftsmanship, and luxury storytelling
• Organised and detail-oriented with the ability to balance service and operational tasks

About the Company

Burberry is a purposeful, values-driven luxury brand founded in 1856. We believe creativity opens spaces and aim to unlock the power of imagination to push boundaries for our people, our customers, and our communities.