Sales Assistant

Responsibilities

• Provide world-class customer service experiences to every customer
• Continually expand product knowledge to become a tea and brewing expert
• Manage high volumes of stock and perform visual merchandising to brand standards
• Maintain health and safety standards by following company policies and procedures

Requirements

• Customer-centric mindset with a focus on creating memorable experiences
• Ability to work effectively in a busy, fast-paced retail environment
• Self-motivated attitude with a readiness to learn new skills
• Strong verbal communication skills
• Previous retail or customer service experience is preferred

Benefits

• Competitive salary with monthly sales incentive program potential
• 50% staff discount and endless cups of tea
• Recognition through the Moment Makers rewards program
• One volunteer leave day per year for a purpose-aligned organization
• Access to an Employee Assistance Program (EAP)
• Inclusive workplace policies including gender equity and flexible working options

About the Company

T2 is a premium tea brand known for delicious blends made with sustainable ingredients. We invite customers into an immersive world of tea through our retail stores across Australia, New Zealand, and Singapore. As a B Corp Certified company and part of LIPTON Teas and Infusions, we celebrate diversity and provide our team members with opportunities to grow within a global industry leader.