Sales Assistant

About the Company

EXOSYSTÈME is a company based in Granby that distributes and installs high-end custom-made aluminum products manufactured in Quebec, such as bioclimatic pergolas, mosquito screen systems, fixed or motorized solar screens, and other outdoor landscaping products.

Responsibilities

• Respond promptly to quote requests
• Manage quote requests (qualification, feasibility, assignment to a representative)
• Assist sales representatives with daily activities (opening files, preparing quotes and documentation, creating sales opportunities in CRM, file follow-ups, etc.)
• Handle first-line telephone calls and email requests
• Provide general information on products and services offered
• Verify sold project files before transfer to operations and follow up on missing elements
• Act as a liaison with the operations department
• Receive visitors in the showroom
• Respond to various client requests (end-of-construction documents, etc.)
• Handle project invoicing

Requirements

• DEP in secretarial studies, AEC in office automation, or related field
• Strong customer service skills
• Proficiency with Microsoft Office suite
• Functional business English
• Excellent written French and professional communication skills
• Autonomy and ability to work in a team
• Organizational skills, proactivity, and attention to detail

Preferred Qualifications

• Experience with the Odoo system