Sales and Service Banker

Responsibilities

• Serve as a trusted advisor to customers by understanding their financial needs and providing tailored banking, lending, and investment solutions.
• Identify opportunities to grow banking relationships through proactive branch activities, including calls, account support, and partner referrals.
• Perform teller transactions such as deposits, withdrawals, and transfers with high accuracy and efficiency.
• Manage cash handling duties and maintain accurate cash drawer balances.
• Educate customers on digital banking tools and self-service options to enhance their experience.
• Ensure compliance with all regulatory requirements and internal policies regarding risk and fraud defense.
• Collaborate with team members to achieve branch sales targets and contribute to overall performance.

Requirements

• High school diploma or GED required.
• 12+ months of sales experience OR 6+ months of retail banking/financial services sales experience.
• 6+ months of customer service experience in a high-volume, fast-paced environment.
• 6+ months of cash handling experience.
• Proficiency with computers and basic math skills.
• Ability to work branch hours, which may include evenings and weekends.

Preferred Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• Experience using Microsoft Office products.
• Proven ability to cross-sell products and services effectively.

About the Company

Santander is a global leader and innovator in the financial services industry, evolving into a technology-driven organization. We are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. At Santander, we value and respect differences in our workforce and are committed to providing an inclusive and accessible environment for all employees.