Sales and Business Development Manager

About the Company

SGS is the world’s leading testing, inspection and certification company. Recognized as the global benchmark for quality and integrity, our 93,000 employees operate a network of 2,600 offices and laboratories to enable a better, safer and more interconnected world.

Responsibilities

• Oversee sales operations and business development for the Certification team
• Ensure attainment of financial objectives through sales management and planning
• Develop and execute marketing and sales strategies and division business plans
• Monitor customer feedback, retention rates, and satisfaction indices
• Manage team KPIs, operational disciplines, and performance assessments
• Conduct training needs analysis and implement professional development plans
• Ensure compliance with corporate requirements and accreditation rulings

Requirements

• Basic knowledge of ISO Certifications
• College degree (preferably Business Management); MBA is an advantage
• 5-7 years of relevant working experience or 3-4 years of supervisory experience
• Proficiency in Balanced Scorecard perspectives
• Strong negotiation and public speaking skills
• Ability to perform root cause analysis and problem solving
• Strong interpersonal and management skills