Sales Ambassador

Responsibilities

• Drive sales by utilizing StoreForce dashboard results and exceeding goals
• Deliver world-class customer experiences through attentive listening and product demonstrations
• Educate customers on brand values including ethical buying and animal testing stances
• Maintain product knowledge regarding ingredients and unique benefits
• Foster a sense of belonging and support diversity, equity, inclusion, and belonging (DEIB)
• Maintain a clean, organized, and visually appealing store environment
• Manage stock, inventory, and visual merchandising adjustments
• Adhere to company standards for opening, closing, and health and safety

Requirements

• Excellent customer service skills
• Ability to adapt to a fast-paced environment
• Passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service
• Strong problem-solving skills
• Experience working in a team environment
• Background in skincare or cosmetics
• Experience in cross-cultural collaboration or DEIB training
• Fluency in Spanish, French, or other languages

About the Company

Lush is a cosmetics brand focused on making a positive impact through handmade, ethical, and fresh products.