Sales Ambassador

Responsibilities

• Drive sales and exceed goals using StoreForce dashboard feedback and active self-development
• Deliver world-class customer experience through personalized consultations and product demonstrations
• Educate customers on Lush brand values including ethical buying, fighting animal testing, and sustainability
• Continually expand product knowledge to make informed recommendations for customer needs
• Foster an inclusive team environment and support diversity, equity, inclusion, and belonging
• Maintain clean, organized, and visually appealing merchandising displays
• Ensure punctual, reliable attendance and adherence to company policies and procedures

Requirements

• Excellent customer service skills
• Flexibility to adapt to changing priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Strong problem-solving skills for day-to-day operational issues
• Experience working in a team environment
• Experience in skincare or cosmetics retail
• Experience in cross-cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Handmade Cosmetics creates fresh, handmade cosmetics with a commitment to ethical buying, fighting animal testing, 100% vegetarian recipes, and naked packaging.