Sales Ambassador

Responsibilities

• Drive sales by utilizing StoreForce dashboard feedback to exceed personal and store goals
• Deliver exceptional customer experiences through consultation, active listening, and product demonstrations
• Educate customers on Lush brand values including ethical buying, vegetarian ingredients, and naked packaging
• Maintain product expertise by staying current on ingredients, benefits, and recommendations
• Support team development, diversity, equity, inclusion, and belonging initiatives
• Ensure operational excellence through punctuality, visual merchandising, inventory adjustments, and adherence to health and safety standards

Requirements

• Excellent customer service skills
• Ability to adapt in a fast-paced retail environment
• Passion for skincare, natural beauty, and ethical business practices
• Flexible availability including evenings, weekends, and holidays

Preferred Qualifications

• Consultation-based customer service experience
• Problem-solving skills in retail operations
• Team collaboration experience
• Background in skincare or cosmetics retail
• Cross-cultural collaboration or DEIB/social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Handmade Cosmetics creates fresh, handmade, and ethical beauty products. The company is committed to fighting animal testing, ethical sourcing, 100% vegetarian formulations, and sustainable naked packaging.