Sales Ambassador

Responsibilities

• Drive sales and exceed goals using StoreForce dashboard feedback
• Deliver world-class customer experience through personalized consultations and product demonstrations
• Educate customers on Lush brand values including ethical buying, vegetarian ingredients, and fighting animal testing
• Continually expand product knowledge to make informed recommendations
• Foster an inclusive team environment and support peer development
• Maintain clean, organized, and visually appealing merchandising displays
• Ensure adherence to opening/closing, health, safety, and respectful workplace standards

Requirements

• Excellent customer service skills
• Flexibility to adapt to changing priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Strong problem-solving skills for day-to-day operations
• Experience working in a team environment
• Experience in skincare or cosmetics
• Cross-cultural collaboration or DEIB and social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Handmade Cosmetics creates fresh, vegetarian, ethically sourced beauty products. The company is committed to fighting animal testing, reducing packaging waste, and operating as a socially responsible business.