Sales Ambassador

Responsibilities

• Drive sales using StoreForce dashboard feedback to exceed personal and store goals
• Deliver world-class customer experiences through personalized consultations and product demonstrations
• Educate customers on Lush brand values including ethical buying, vegetarian formulas, and naked packaging
• Maintain up-to-date product knowledge to provide informed recommendations
• Foster an inclusive team environment and support diversity, equity, inclusion, and belonging initiatives
• Ensure punctuality, reliable attendance, and adherence to company policies and health and safety standards
• Maintain visual merchandising and stock presentation to enhance the shopping experience

Requirements

• Excellent customer service skills
• Flexibility to adapt to changing priorities in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business practices
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Strong problem-solving skills for day-to-day operational issues
• Experience working in a team environment
• Experience in skincare or cosmetics retail
• Experience in cross-cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages