Sales Ambassador

Responsibilities

• Deliver exceptional customer consultations and product demonstrations on the shop floor
• Exceed daily sales goals using StoreForce dashboard feedback and proactive selling techniques
• Educate customers on Lush brand values including ethical buying, vegetarian ingredients, and fighting animal testing
• Maintain visual merchandising and product displays to enhance the shopping experience
• Foster an inclusive team environment and support operational standards for opening, closing, and inventory

Requirements

• Excellent customer service skills
• Flexibility to adapt in a fast-paced retail environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Experience with consultation-based customer service models
• Prior skincare or cosmetics retail experience
• Strong problem-solving skills for day-to-day operations
• Experience working in team environments
• Cross-cultural collaboration or DEIB and social justice training
• Fluency in Spanish, French, or other languages

About the Company

Lush Handmade Cosmetics creates fresh, vegetarian, and ethically sourced beauty products. The company is committed to fighting animal testing, using naked packaging, and operating as a values-driven retailer with shops worldwide.